Privacy Policy
Privacy Policy Last Updated: 28 January 2026
1. Who We Are This privacy policy explains how Dillon Podiatry (“we”, “us”, or “our”) collects, uses, and protects your personal information. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018.
Business Name: Dillon Podiatry
Principal Practitioner: John Dillon
Address: 12 Thorncastle St, Ringsend, Dublin 4, D04 W2K2
Email: dillonpodiatry@outlook.com
Phone: +353 86 225 8634
2. What Information We Collect We collect specific types of information to provide our services effectively:
Personal Contact Details: When you contact us via our website form or book an appointment, we collect your name, email address, and phone number to manage your booking.
Medical & Health Information: As a medical practice, we are required to collect clinical notes regarding your foot health, medical history, medication, and treatment progress. This is classified as “Special Category Data” under GDPR and is treated with the highest level of confidentiality.
Technical Data (Google Analytics): We use Google Analytics 4 (GA4) to understand how visitors use our website. This collects anonymous data such as your device type (mobile/desktop), browser version, and which pages you visited. Note: We have configured our analytics to anonymize IP addresses, ensuring you cannot be personally identified through this data.
3. Why We Collect Your Data We process your data for the following lawful reasons:
Medical Diagnosis & Treatment: To provide you with safe and effective podiatry care (Legal Basis: GDPR Article 9(2)(h) – Health & Social Care).
Appointment Management: To schedule appointments and send you reminders.
Legal Obligations: To comply with Irish tax laws (Revenue) and medical record-keeping standards set by the HSE and insurance providers.
Website Improvement: To analyse website traffic and improve user experience (based on your consent to Cookies).
4. How Long We Keep Your Data We only keep your data for as long as is legally required. In Ireland, the standard retention periods for medical records are:
Adult Patient Records: Retained for 8 years after the date of the last treatment.
Child Patient Records: Retained until the patient’s 25th birthday (or for 8 years after their last treatment if that is longer).
Financial Records: Retained for 6 years to comply with Revenue guidelines.
5. Sharing Your Information We do not sell your personal data to advertisers. We may share your data only when necessary with:
Medical Professionals: Your GP or other specialists (e.g., for a referral), but only with your consent.
Service Providers: Secure systems we use to run our practice (e.g., our booking system, website hosting provider, or Google Analytics), who are also bound by GDPR strict confidentiality.
6. Your Rights Under GDPR, you have the following rights regarding your data:
Right to Access: You can ask for a copy of the medical records we hold about you.
Right to Rectification: If we have incorrect info (e.g., a wrong phone number), you can ask us to correct it.
Right to Erasure: You can ask us to delete your personal contact data. Note: As a medical practice, we are legally required to keep clinical records for the retention periods listed above, so we cannot delete medical history before that time expires.
Right to Complain: If you believe we have mishandled your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.
7. Cookies Our website uses cookies to function correctly and to analyze traffic via Google Analytics. When you first visit our site, you have the option to Accept or Decline non-essential cookies via our Cookie Banner. You can also modify your browser settings to block cookies at any time, though this may affect some website functionality.
8. Contact Us If you have any questions about this privacy policy or how we handle your data, please contact us at: Email: dillonpodiatry@outlook.com Post: 12 Thorncastle St, Ringsend, Dublin 4